| Swiss Indoors Basel, Bettenstrasse 73, CH-4123 Allschwil www.swissindoorsbasel.ch | 04. February 2012 |
Tickets section
Tickets for persons accompanying winners of junior club championships
VIP-Loge, Premium Lounge, Membercards
Advance booking office for ticket reservations
Players and games section
Pairings / daily schedule / games
All about the tournament section
Recommended clothing for the VIP area
Car park / parking / park & ride
Opening times of the gates / arena
Lost items / lost property office
There are various seating categories depending on needs and requirements. The view of Centre Court is guaranteed to be good from any seat.
You can purchase tickets in the red, yellow and premium card categories via the ticket hotline tel. +41 (0)900 552 225 (CHF 1.19/min., fixed networks) or on our website www.swissindoorsbasel.ch. When ordering tickets via the hotline or online, it is only possible to order a maximum of 10 tickets per person (apart from in the case of special offers).
Tickets are valid for the whole day and for all the day’s games (gates open every day at 11.45, and on the Sat/Sun of the final weekend, at 11.00. This applies for Centre Court and Court 2 (unreserved seating).
For reasons of fire safety among other things, entry to the stadium can only be granted upon production of a valid ticket. A ticket is also required for small children – they may not sit in your lap. The event is not suitable for children under 6 years old. You can find more information on the special offers for young people HERE
There are a limited number of daily wheelchair spaces available. For more information, or to purchase tickets, phone +41 (0)61 485 95 91
It is not possible to exchange or return tickets. Illness or accidents are the only exception to this. In this case, please send the original ticket, along with a doctor’s note to: Ticketcorner AG, Consumer Care, Riedmatt-Center, Postfach, 8153 Rümlang. Refunds are not possible in the event of changes to the schedule or match cancellation. All information is subject to change.
The special offer for winners of junior club championships applies on qualification Sunday (unreserved seating). Tickets can be purchased directly from the box office. You can find more information about this HERE
Tickets for the Centre Court are transferrable and can be given to other persons. Re-entry for a subsequent ticket holder is only possible if they can present the original ticket together with the stamp (you will receive this at all exits when leaving the stadium).
You do not have the right to replacement of lost tickets. In the case that you are insured against cancellation charges, you can find further information HERE. In individual cases, contact us under info@swissindoorsbasel.ch.
If you have questions regarding these commitments, contact Swiss Indoors Basel on +41 (0)61 485 95 95. You can find further information HERE
Tickets are exclusively available to be ordered via the ticket hotline tel. +41 (0)900 552 225 (CHF 1.19/min., fixed networks) or on the Internet under www.swissindoorsbasel.ch.
Standard tickets in the red, yellow and premium card categories do not grant access to the VIP Tennisdorf, the Kleines Village or the Meeting Point-Bar. It is not possible to purchase entry to these places.
The draw for the main tournament takes place on Saturday 29 October 2011 in Stücki Shopping Basel. The draw is open to the public and can be seen live in Stücki Shopping Basel. It will also be shown live on Telebasel. Following the draw, the tournament ladder for the main tournament is fixed and will be published. You can find more information about this HERE
The daily schedule is published on the evening before the day’s play – at the end of the last game of that day. When the round of 16 begins, the pairings can be seen in the daily press and on Teletext.
All information on the schedule of play and the daily schedule can be found on the previous evening HERE. You can also find further information on Roger Federer’s games under "News".
You can find more information on the schedule of play HERE
The duration of the respective games cannot be set in advance as the games do not all last the same amount of time (around 1 and up to 2.5 hours). For more information on the arena opening hours HERE
Disabled parking spaces are available, the number of places is limited.
Photographs and videos may only be taken for personal use. The use of flash photography is strictly forbidden!
For questions regarding hotels / accommodation, please contact the Basel Tourismus directly tel. +41 (0)61 268 68 58.
Recommended dress code for the VIP area (Tennisdorf, Premium Lounge, Kleines Village, VIP boxes): business – elegant
It is not possible to reserve a car parking space. Due to the limited number of parking spaces around the St. Jakobshalle Basel, we would ask you to use the free park & ride service. It is not possible to buy tickets including a parking space or exit tickets.
It is possible that some tickets will still be available from the box office on short notice. Telephone bookings are not possible. The box office can be found in the tower at the main entrance to St. Jakobshalle Basel. No more tickets can be sent in the post after 5pm on Thursday 27 October 2011. Credit cards will be charged immediately upon acceptance of the order. Only tickets for which payment has been received will be available to collect from the box office.
For more information, click HERE
Lost items can be recovered from the lost property office of the St. Jakobshalle Basel. You can contact the lost property office on +41 (0)61 317 82 30 during office hours. The lost property office will still be open after the Swiss Indoors Basel.
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| www.swissindoorsbasel.ch | 04. February 2012 |
